Frequently Asked Questions

#1 How do I find the right computer?

Answer = You do not have to go on a wild hunt. We did all the work for you. Select the one you like based on uses.
Here is a link to YouTube showing how to search and find the computer: 
How-to search for the right laptop!
#2 Will I have to replace every 3-4 years? 
Answer = No. 
We select only the best hardware specs to last. Newer versions of software installs tend to make replacements sooner.
#3 What is your government contractor information?
Answer = DUNS: 117656834 CAGE Code: 8QAL3 
Warranty
 Computer accidental damage is not covered, and all damages caused by the end user will void the warranty. The warranty does not cover any software that we did not install or unauthorized repairs/upgrades. You must use a surge protector for all computers. An RMA number will be issued once the item is claimed for warranty.
Returns
Must request a return within 30 days of the order date. All returns must be like new with packaging items box. We may charge a 15% restocking fee if the returned item is damaged or without a box.
Privacy Policy & Data usage
Privacy Policy Our Company Privacy Policy PROALLIED LLC is part of the PROALLIED LLC Group which includes PROALLIED LLC International and PROALLIED LLC Direct. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website. Topics: What data do we collect? How do we collect your data? How will we use your data? How do we store your data? Marketing What are your data protection rights? What are cookies? How do we use cookies? What types of cookies do we use? How to manage your cookies Privacy policies of other websites Changes to our privacy policy How to contact us How to contact the appropriate authorities What data do we collect? PROALLIED LLC collects the following data: Personal identification information (Name, email address, phone number, etc.) How do we collect your data? You directly provide PROALLIED LLC with most of the data we collect. We collect data and process data when you: Register online or place an order for any of our products or services. Voluntarily complete a customer survey or provide feedback on any of our message boards or via email. Use or view our website via your browser’s cookies. PROALLIED LLC may also receive your data indirectly from the following sources: None How will we use your data? PROALLIED LLC collects your data so that we can: Process your order and manage your account. Email you with special offers on other products and services we think you might like. If you agree, PROALLIED LLC will share your data with our partner companies so that they may offer you their products and services. YouTube, Facebook, Twitter. When PROALLIED LLC processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. How do we store your data? PROALLIED LLC securely stores your data at the server level. PROALLIED LLC will keep your digital data for one year. Once this time period has expired, we will delete your data by digital on server delete. Marketing PROALLIED LLC would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop PROALLIED LLC from contacting you for marketing purposes or giving your data to other members of the PROALLIED LLC Group. If you no longer wish to be contacted for marketing purposes, please click here. What are your data protection rights? PROALLIED LLC would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request PROALLIED LLC for copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that PROALLIED LLC correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete. The right to erasure – You have the right to request that PROALLIED LLC erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that PROALLIED LLC restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to PROALLIED LLC processing of your personal data, under certain conditions. The right to data portability – You have the right to request that PROALLIED LLC transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: privacy@proallied.com Cookies Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology For further information, visit allaboutcookies.org. How do we use cookies? PROALLIED LLC uses cookies in a range of ways to improve your experience on our website, including: Keeping you signed in Understanding how you use our website What types of cookies do we use? There are a number of different types of cookies, however, our website uses: Functionality – PROALLIED LLC uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used. Advertising – PROALLIED LLC uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. PROALLIED LLC sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website. How to manage cookies You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. Privacy policies of other websites The PROALLIED LLC website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. Changes to our privacy policy PROALLIED LLC keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2021. How to contact us If you have any questions about PROALLIED LLC privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at: privacy@proallied.com

Domain names and web hosting Privacy Policy & Data usage please review dertails on this site: https://www.namesilo.com/Support/Privacy-Policy

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